Welcome to Sneakers Forest. By accessing or using our website (www.sneakersforest.com), you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website. If you do not agree to these terms, you may not access or use our services.
1. General Information
These Terms of Service govern your use of the Sneakers Forest website and the purchase of products from Sneakers Forest. By accessing our site, you agree to follow and be bound by these terms. We reserve the right to change these terms at any time without notice. It is your responsibility to review these terms periodically for updates or changes.
2. Eligibility
To place an order on Sneakers Forest, you must be at least 18 years of age or have the permission of a parent or guardian. By using this website, you represent that you have the legal capacity to enter into a binding agreement.
3. Products and Pricing
All products, descriptions, and prices on our website are subject to change at any time without notice. We reserve the right to modify or discontinue any product at any time. While we strive to display accurate product descriptions and prices, errors may occur. If a product is listed at an incorrect price due to a typographical or pricing error, we reserve the right to refuse or cancel any orders placed for the product at the incorrect price.
4. Order Process
When you place an order on our website, you will receive an email confirming the details of your order. This email does not signify acceptance of your order. Sneakers Forest reserves the right to refuse or cancel any order at our discretion, including orders for products that are out of stock, incorrectly priced, or suspected to be fraudulent. In the event of a cancellation, we will notify you and provide a refund.
5. Payments
We accept various payment methods, including credit and debit cards, PayPal, Apple Pay, Google Pay, and bank transfer for UK customers. By submitting your payment information, you authorize Sneakers Forest to charge the applicable amount to your selected payment method. All payments are subject to validation checks and authorization by your card issuer.
6. Shipping and Delivery
Sneakers Forest ships globally, and shipping costs will be calculated during the checkout process based on your location. We aim to process and ship orders within 1-3 business days, and delivery times vary depending on your location. While we strive to meet estimated delivery times, we are not responsible for delays caused by third-party couriers, customs processes, or unforeseen circumstances.
7. Returns and Refunds
We offer a 30-day return policy for unused and unworn products in their original packaging. Please refer to our Return Policy page for full details on how to return or exchange an item. Refunds will be processed to your original payment method once the returned product has been inspected.
8. Intellectual Property
All content on the Sneakers Forest website, including but not limited to text, images, logos, graphics, and trademarks, is the intellectual property of Sneakers Forest or its licensors and is protected by international copyright and trademark laws. You may not use, reproduce, distribute, or exploit any content from this website without prior written consent from Sneakers Forest.
9. Prohibited Activities
You agree not to engage in any of the following activities while using our website:
- Violating any laws or regulations.
- Hacking, disabling, or compromising the functionality of the website.
- Impersonating others or providing false information.
- Uploading or transmitting viruses or harmful code.
- Spamming, phishing, or attempting to obtain personal information from other users.
10. Limitation of Liability
Sneakers Forest is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use our website or products, even if we have been advised of the possibility of such damages. This includes, but is not limited to, loss of data, profits, or business interruptions.
11. Indemnification
You agree to indemnify, defend, and hold Sneakers Forest harmless from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your use of our website, your breach of these Terms of Service, or your violation of any rights of another.
12. Governing Law
These Terms of Service and any disputes arising from or relating to them are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes.
13. Changes to These Terms
Sneakers Forest reserves the right to modify or update these Terms of Service at any time. We will notify you of any significant changes by posting the updated terms on our website. Your continued use of our website after the posting of such changes constitutes your acceptance of the new Terms of Service.
14. Contact Us
If you have any questions or concerns about these Terms of Service, please feel free to contact us:
- Email: support@sneakersforest.com
- Phone: +44 7465692507
- Business Address: 97 Cranley Drive, Ilford, England, IG2 6AA, United Kingdom